Privacy Policy

Privacy Policy

Introduction

Welcome to https://local-businesses-wodonga-vic.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Personal Information Collection Statement Act (CPCSA), and California Confidentiality of Patient Records Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://local-businesses-wodonga-vic.thebestlocalpro.com. Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. Each of these third parties has its own privacy policies governing data collection and usage.

Processing Activities

This policy describes how we handle your personal information when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You communicate with us via email, phone calls, text messages (SMS), or other channels.

Personal Data Collection

We collect multiple types of personal data, including:

  • Account Information: Details related to your account creation and maintenance, such as user names, contact information, and security credentials.
  • Payment Information: Transaction details required for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Data associated with financial transactions, banking information, or investment portfolios (if provided).
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Geographic coordinates captured when using our location-based services.
  • Feedback: Comments, suggestions, or reviews you provide to enhance our products and services.
  • Social Media Information: Personal data obtained through social media platforms when users choose to connect their accounts with us.
  • Product Information: Details about the products you interact with on our website, including preferences and customization choices.

We collect this information through direct user input, interaction with our systems, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring secure sessions and navigating through pages.
  • Preference Cookies: Used to remember user preferences, such as language settings or display options.
  • Analytics Cookies: Enable us to analyze user behavior, provide insights, and improve the overall performance of our website.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to opt-out or customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, and ensuring continuous improvement of our services. Once the retention period expires or when the purpose is accomplished, we securely delete or anonymize the data to protect your privacy.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The right to restrict the processing of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise these rights or for data-related inquiries, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this Privacy Policy, please contact us: